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Accuracy is more important than precision! Let me illustrate that with an example: I need to measure the length of a piece of wood, let's say its real length is 10cm. Accuracy is how close I am to 10cm in the measurement, and precision is the number of decimal places (or error range, if you want) you can read out. If I measured with an extremely precise instrument and it said the piece of wood is 9.855 cm (3 decimal places) and another one that gave me 9.9, the first one would be very precise than the second but less accurate. Ultimately the second measurement is just more useful for practical purposes. Same happens with planning and estimates. An estimate of 18.55 man days for a piece of work is only as good as it is close the real value. If the work happens to take 21 days, then just saying three weeks is more accurate (but less precise). So let's say you make a year-long plan: it's more important that the plan is accurate than it is precise because that will mean that wh...

Via The Register : He cited a use case at US healthcare company Vizient where the CTO asked employees what tasks bother them on a regular basis – the sort of thing everyone dreads having to do when they arrive at work on Monday morning. Armed with feedback from thousands of employees, the company automated the most-complained-about chores. The result? “Instant adoption, zero change management problems,” Brethenoux said. Employees then bought in to AI and started to make good suggestions for further AI-enabled automation.

Inspired by Matthew Skelton's comment on Wholehearted I decided to read the book . This is not a review of the book, merely a note of the most important (to me, at least) take-aways. Being "whole" Why is it called wholehearted? The answer is given in the introduction and this helped me file the book in the right "box": a thing is whole according to how free it is of inner contradictions. When it is at war with itself, [...] it is unwhole. Mike Burrows then gives examples of situations in which we experience that "magical chemistry" that makes performing (in a group of people) effortless. This is (at least to me) a powerful revelation and a great way to define what I get to experience from time to time when my organization just performs. When that happens we are whole. And it's an awesome experience. The other insight that I got is that a business is always "at war": with the market. But when it also goes to war against itself because of...