Show me
Fewer things have affected my leadership style in a direct, practical, quick-turnaround way than the Toyota Kata "show me". The picture below (link from O'Reilly Toyota Kata excerpt, found via Google) summarizes it, albeit in a short, easy to overlook form: From: https://www.oreilly.com/library/view/toyota-kata-managing/9780071639859/xhtml/spart4.html. For those with the physical book it's at page 225. "Show me" is the mantra-ish question I ask whenever someone comes up with a proposal to do something, without clearly stating, or being able to explain, what is the root cause of the problem they are trying to solve. I am sure we all have experienced this, for example: a user asks that we add a feature so that they can edit a certain record, which is intentionally not editable. They might ask this because they often make a mistake in another part of the app, i.e. because of bad UI/UX. In this case we want (and have!) to fix UI/UX rather than adding another...